For the purposes of this website, "seller", "we", "us" and "our" all refer to vtsolarenergy.com.ng and "you" refers to the user of the website.
Prices, technical specifications and terms may change at any time without prior notice. VTsolar energy is not responsible for errors in typography. All products come with original manufacturers warranty. VTsolarenergy reserves the right to refuse service to anyone.
We may change, modify, amend, or update this agreement without any prior notification to user(s) and the amended and restated terms and conditions of use shall be effective immediately on posting. You are advised to regularly check for updates on the terms and condition. If you do not agree to the changes, you must stop using the service. Your continuous use of the service will signify your acceptance of the changed terms.
If you use the site, hold your User ID and Password in close confidentiality and you shall be responsible for all activities that occur under your User ID and Password. You agree that if you provide any information that is untrue, inaccurate, not current or incomplete that VTsolarenergy has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the this Terms and conditions, We have the right to indefinitely suspend or terminate or block access of your membership with vtsolarenergy.com.ng and refuse to provide you with access to the Website.
If you register on behalf of a business entity, you represent that business entity and (a) you have the authourity to bind the entity to terms and condition of use and/or this Agreement; (b) the address you use when registering is the principal place of business of such business entity; and (c) all other information submitted to vtsolarenergy.com.ng during the registration process is true, accurate, current and complete.
Payment Terms Orders: Payment for product(s) ordered is due prior to shipment or delivery. Customer can make payment through our various channels which could be payment before delivery or payment on delivery. You agree to pay the amount(s) due as specified on the invoice. There are discounts for payments made before shipment.
Shipping Charges: Your total cost for purchase of any product will include shipping and handling charges shown on the vtsolarenergy invoice for Lagos residents. Shipping outside lagos may incur extra charges.
We strive for our initial shipping charges to be as accurate as possible, however the price of shipping you see in your shopping cart is only a quote and is subject to change on your final invoice.
Also keep in mind that freight shipping charges cannot be quoted as at the time you place your order and are determined at a later date in the order process.
By accepting delivery of any product delivered from the VTsolarenergy (VT Solar Energy Nigeria Limited”), you agree to be bound by the terms and conditions listed below. You and VTsolarenergy agree that the following terms and conditions are the exclusive terms governing the sales transaction between Customer and us. Any attempt to alter, supplement, modify or amend these terms and conditions by the Customer will be considered a material alteration of this agreement and, therefore, are null and void. In addition, these terms and conditions are subject to change at any time, without prior written notice. Therefore, please check these terms and conditions carefully each time you place an order with or accept delivery of any goods from Vtsolarenergy.
You can expect your order to be processed within approximately two business days. Expected ship times vary depending on stock availability. If you need an item by a certain date please ask your sales person to check on the expected ship date. In most cases expected ship dates for all items will be emailed to you within 48 hours of the time that your order is processed. Tracking information will also be emailed to you once your items ship.
This Site is only for delivery of products to customers within Nigeria. We make every effort to deliver goods within the estimated timescales set out on our Site; however delays are occasionally inevitable due to unforeseen factors. We shall be under no liability for any delay or failure to deliver the products within the estimated timescales where they did not occur due to our fault or negligence.
You agree not to hold the seller liable for any delay or failure to deliver products or otherwise perform any obligation if the same is wholly or partly caused whether directly or indirectly by circumstances beyond our reasonable control.
While Customers outside Nigeria can make purchases, It is not our responsibility to deliver outside Nigeria.
Any items that are unavailable will be placed on back order, and the remainder of your order will be shipped at our discretion. Please check our web site for the back ordered item’s estimated time of arrival. Please note that these dates are “estimates” and not guaranteed to arrive on that date.
Security is our number one priority. All on-line transactions are sent through our secure server and encrypted with 128-bit technology. Once the information is received through the internet, trusted authorised employees will process your payment, and make sure that your information is handled with the highest level of security.
Vtsolarenergy respects your privacy. We will not under any circumstances sell or release your information to anyone. All of the information obtained from our web site will be used for internal purposes only.
You get one percent accumulated discount for every item purchased from VTsolarenergy store however these discounts cannot be cashed out. You can only use them as converted coupons to pick back items free of charge from the store.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statement of any other site that collects personally identifiable information.
You may change your order for standard in stock items, provided that your order has not yet been processed. As noted in a separate paragraph, special orders cannot be changed once we receive your order acknowledgement. If your order has been processed we have the right to charge a 5% fee to change the order. If items have shipped the normal restock fee may apply. Please contact your sales person direct with any changes to be made and please have your order number available.
VTsolarenergy product descriptions are not designed or intended to replace your personal product knowledge, experience and/or research or that of a professional installer or licensed electrician.
VTsolarenergy is a private site that conducts the business of selling renewable energy related products and as such, any specifications and information posted by us regarding products for sale must be factual. However, customer comments in regards to their experience with said products are the opinions of the user. The customer opinion reviews are used at the discretion of VTsolarenergy as a marketing device for positive and constructive ways to share the benefit of the product. It is not used as a source for negative commentary as we cannot endorse the validity of any negative comment. Therefore, the vtsolarenergycom.ng site is moderated to remove any unproven biased negative comments. It is not the intention of Vtsolarenergy to mislead any customer and therefore all purchase decisions should not be solely based on the product review.
We give a percent accumulated discount on every item purchased on our store. These discounts are converted to vouchers that can be used to pick items free of charge from our store.
The voucher cannot be converted to cash.
Return Policy: Standard in stock merchandise purchased through VTsolarenergy may be returned within 30 days of the receipt of the product or 60 days if you are a Preferred Installer. You will receive a refund or credit towards your account, provided the merchandise is returned in the original packaging in new and resalable condition with the original blank warranty cards, manuals, and all accessories. A fee will be charged if not returned in very good condition before it is replaced.
VTsolarenergy will bear the cost of return if the wrong product is shipped to you.
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